Hi, I'm

Amitoj Kaur Toor

Billing & Invoicing Administrator

Billing and invoicing professional specializing in data management, logistics coordination, and process optimization improving operational accuracy and efficiency.

8+

Years Of Experience

10+

Projects Completed

31%

Invoice Accuracy Improvement

My Skill Set

Optimizing Billing Operations and Logistics Coordination through Data Accuracy, Workflow Management, and Customer-Centric Process Execution

Billing Operations

Managing high-volume billing transactions, ensuring invoice accuracy, resolving discrepancies, and improving payment cycles through structured validation and reporting processes.

Logistics Coordination

Coordinating delivery routing, dispatch planning, and supply tracking ensuring timely shipments, optimized fleet utilization, and improved operational efficiency across logistics workflows.

Data Management

Maintaining structured databases, monitoring workflows, and ensuring accurate data entry using Excel, CRM systems, and enterprise platforms for reporting efficiency.

Why Choose Me

My Experience Area

Billing Operations (Invoice Processing, Reconciliation)
95%
Logistics Coordination (Routing, Dispatch Planning)
90%
Process Improvement (Workflow Optimization)
91%
CRM Systems (Salesforce, Ticketing Tools)
87%
Data Management (Excel, CRM, D365, AS400)
92%
Customer Service (Issue Resolution, Retention)
88%
Reporting & Documentation (Compliance, Tracking)
85%
Operations Management (Scheduling, Supervision)
90%

Projects

My Amazing Works

Experience

Gas Station Convenience Store

Manager
May 2024 – Present

Roles & Responsibilities

• Managing store operations, financial transactions, scheduling, and merchandising increasing productivity by 32% and reducing transactional discrepancies by 21%.
• Planning procurement for retail and fuel supplies reducing delivery delays by 24% and stabilizing product availability across operations.
• Enforcing safety, maintenance, and sanitation standards ensuring compliance scores above 98% across inspections and operational audits.
• Evaluating operational metrics and performance reports improving decision-making speed by 29% and enhancing planning accuracy across workflows.

Air Liquide

Billing Administrator & Quality Coordinator
November 2022 – May 2024

Roles & Responsibilities

• Processing high-volume billing transactions reducing invoice discrepancies by 31% and accelerating payment completion cycles by 22% through validation processes.

• Resolving account discrepancies with vendors reducing resolution timelines by 27% and improving payment reliability across billing workflows.

• Assessing service performance using monitoring sheets increasing quality compliance scores by 33% across evaluation periods.

• Managing digital records across D365, Salesforce, and AS400 improving data retrieval efficiency by 34% and reducing lookup delays.

Intelcom

Team Lead – Logistics & Supply Chain Operations
July 2020 – April 2022

Roles & Responsibilities

• Coordinating delivery scheduling increasing on-time shipments by 26% and strengthening dispatch efficiency across logistics operations.

• Designing routing plans based on demand forecasts improving fleet utilization by 24% and reducing delivery delays.

• Establishing urgent shipment procedures achieving 100% deadline compliance for time-sensitive deliveries across operations.

• Preparing manifests and compliance logs increasing documentation accuracy by 30% and improving audit readiness levels.

Subway

Shift Supervisor (Part-Time)
October 2020 – April 2022

Roles & Responsibilities

• Coordinating workflow and task distribution increasing order accuracy by 23% and improving service speed across operations.

• Training staff on procedures and customer service improving productivity scores by 27% across shifts.

• Managing stock rotation reducing product waste by 21% and improving inventory organization.

• Handling POS transactions reducing reporting discrepancies by 25% and improving reconciliation efficiency.

Pizza Hut

Food Service Supervisor
September 2019 – October 2020

Roles & Responsibilities

• Managing dine-in and delivery operations improving fulfillment speed by 25% during peak service hours.

• Structuring staff schedules increasing productivity by 26% and optimizing workforce allocation.

• Evaluating sales and cost metrics improving cost efficiency by 26% and strengthening profitability tracking.

• Resolving customer complaints improving retention levels by 24% and enhancing satisfaction ratings.

DEGREE

EDUCATION

Biotechnology Technician Diploma

July 2017 - May 2019

Loyalist College, Belleville, Canada

Bachelor of Pharmacy (B.Pharm)

July 2012 - May 2016

GHG Khalsa College of Pharmacy, Punjab, India

Professional Recognition & Feedback

Awesome Service

Amitoj consistently improves billing accuracy and operational workflows through structured data management and efficient coordination across logistics and service teams.

Testimonial 1

Manager

Awesome Service

A reliable professional who ensures seamless billing operations, timely issue resolution, and improved customer satisfaction through process-driven execution and reporting.

Testimonial 2

Manager

Phone

+1 (613)-242-6438

Mail Id

tooramitojkaur@gmail.com

Address

Hamilton, ON